Sample papers updated to ver. 3.1
Updated Axelos IP
New time for exam 2h 15min
ITIL Practitioner Student handbook
Sample papers updateted to ver. 3.1
Instructions ITIL Practitioner v1.4.0 Eng.pdf | This document explaining the outline and schedule of this course. |
Release notes ITIL Practitioner 1.4.0.pdf | Release notes for this version |
ITIL Practitioner v1.4.0.pptx | The teacher presentation. |
ITIL Practitioner workshops Eng v1.4.0.pdf | Student workshops |
ITIL practitioner Workshop case Eng v1.4.0.pdf | Student workshop case scenario |
Workbook ITIL Practitioner 1.4.0.xlsx | Optional workshop Excel answer sheets for the students |
Workbook ITIL Practitioner 1.4.0 ANSWERS.xlsx | Answers to the workshops for the teacher. |
EN_ITIL_PRAC_2015_CandidateSyllabus_V2.0.pdf | Syllabus for ITIL Practitioner certification. |
ITIL_Practitioner_2015_Scenario_Booklet_EN_SamplePaper1_v3.1.pdf | Sample Paper 1 Scenario |
EN_ITIL_PRAC_2015_SamplePaper1_QuestionBk_v3.1.pdf | Sample Paper 1 Questions |
EN_ITIL_PRAC_2015_SamplePaper1_AnswerKey_v3.1.pdf | Sample Paper 1 Answers |
EN_ITIL_PRAC_2015_SamplePaper1_Rationales_v3.1.pdf | Sample paper 1 Rationales |
ITIL_Practitioner_2015_Scenario_Booklet_EN_SamplePaper2_v3.1.pdf | Sample Paper 2 Scenario |
EN_ITIL_PRAC_2015_SamplePaper2_QuestionBk_v3.1.pdf | Sample Paper 2 Questions |
EN_ITIL_PRAC_2015_SamplePaper2_AnswerKey_v2.0.pdf | Sample Paper 2 Answers |
EN_ITIL_PRAC_2015_SamplePaper2_Rationales_v2.0.pdf | Sample paper 2 Rationales |
ITIL Practitioner course is more of a workshop,
than a teaching class. The workshops can be very time consuming and needs to be
prepared.